The workplace is changing, and employees, managers, and organisations need to adapt. Putting the well-being of the employee first will increase their willingness to make additional efforts and contribute to individual and organisational performance. How do you create an organisation where people are coming to work, not because they need to, but because they want to? Adessa Group supports you in building and improving Employee Experience in your organisation.
Employee Experience Management
Employee Experience Management is the process of monitoring and understanding how employees feel about their experience as employees of your organisation, analysing the results and then taking action to improve this experience involving line managers.
Adessa Group will help you measure and improve your Employee Experience by putting Qualtrics technology in place to enable you to design Experience Management and support this new way of work, integrated with SAP SuccessFactors.
Why designing Employee Experiences?
Improving the employee experience is becoming a top priority, because it will have a positive impact on your organisation, at every step in the Employee lifecycle:
What is Qualtrics?
Qualtrics is a leading solution designed to collect, analyse and respond to experience data (“X-data”) using a variety of survey and feedback techniques with powerful analytics, interactive role-based dashboards, so stakeholders (line managers, HR, Board) can quickly and easily obtain the insights they need and leverage the action planning tool to implement changes.
Combined with the operational data (“O-data”) of SAP SuccessFactors or SAP HCM, it gives you a complete overview of all events inside and outside of work that affect the employees and support them at every moment that matters.
Below you will find the Employee Experience Management Solutions brochure and a presentation for more detailed information including the Packaged offering for Qualtrics with SAP SuccessFactors or SAP HCM.
How to design a strong Employee Experience
All you have to do is start with a manageable target. Qualtrics is not complicated to implement if you start simple and evolve. Starting with a simple engagement survey setup to get a baseline and maybe adding a few Life Cycle surveys to get feedback about a particular moment in the journey of employees can go fast.
Attraction / Recruitment
This phase is crucial because it is the first opportunity to introduce your company culture and build trust with a potential recruitment.
Getting feedback at this stage not only helps to improve your onboarding process, but also identifies possible gaps or inconsistencies in knowledge and training.
An exit survey allows you to understand the reasons behind an employee’s decision, so you can make the necessary adjustments to reduce future turnover and show that their feedback is appreciated. And you’ll need to ask these questions anyway to guide your transformation process. With Qualtrics, you just make this more effective, comprehensive and efficient, and in addition obtain analytics to get better insights.
Your action plan should consist of the following:
Experience surveys give you a lot of valuable information, but there’s no point in having it if you don’t take action.
Below you will find an interview with Ruben Bru of Qualtrics and a podcast with the HR Director of Uniqa, an insurance company that Adessa Group helped to give Employee Experience Management a new impulse.
A strong employee experience is one of the most powerful investments your organisation can make. It will lead to noticeable benefits such as a broader talent base, improved retention and increased revenue. So, take this amazing opportunity to start investing in Employee Experience, because it does pay off.
Adessa Group is offering SAP, SuccessFactors & Qualtrics certified consultants to give you quick access to the combined power of these solutions. If you want to find out, whether Qualtrics can support your transformation journey, contact firstname.lastname@example.org