Boost Employee Engagement Through HR Technology
Employee (people) vs. resources – Boost Employee Engagement Through Technology
According to the Cambridge dictionary, Resource, Employee, and People are defined as beneath:
- Resource: a useful or valuable possession or quality of a country, organisation, or person
- Employee: someone who is paid to work for someone else
- People: men and women who are involved in a particular type of work
In information technology, we often speak of resources, employees, or people as the most important entity in a process or project. However, does this mean that we are guaranteed to achieve our goals with these entities? Or whether we will be successful in the project? The answer is obvious – NO.
Many factors are impacting the success of a project or business process. Do we provide our employees with the right tools to perform their work and tasks properly? Is the platform comfortable, for example?
Organisations need to find a way to supervise and manage their employees workload. More specifically, the manager’s workload. Yet, do they have the necessary tools to avoid treating their employees as commodities, costs, or purely as resources?
What is clear is that employees will always be there to execute the different processes and procedures. Sometimes unknown or new, but by using the provided technology, the business objectives can be achieved. Whatever project methodologies companies use ( Agile, Scrum, Waterfall), there is a common and unique factor for project success, “Engaged Employees”.
People are the future of work. Therefore, companies have an important and difficult role to play to boost employee engagement. They have to keep their employees motivated, involved and committed. Because only then do they give their best and have an impact on the company’s productivity.
There are four factors that have a real impact on employee engagement: Safety, Flexibility, Fairness, and Motivation. Each of these factors has a meaningful contribution to the employee and therefore the company.
It is important to distinguish resources from employees and resources from people. In other words, resources can be seen as replaceable and Employees as people with emotions and values. Companies can easily replace a resource in a project, plan new ones or remove them. However, it would be hard to find the right people with the right values and knowledge to meet the project needs.
As in many aspects of life, it is about the balance of commitment, company values, objectives, and the available technology. They are all part of the mentioned “balance” that companies need to find between resources and employees.
Every little contribution to achieving this is important. Let us not forget that technology and the right tools help maintain the right and balanced workforce of the company.
Post by José María – SAP HCM and Workforce Software Configuration and integration consultant, leading the WFM practice at Adessa.